After Sales Quality Engineer (m/w/d)

  • Jobbeschreibung: After Sales Quality Engineer (m/w/d)
  • Anbieter: Personalservice Plus GmbH
  • Berufsgruppe: Technisches Personal
  • Arbeitszeitausmaß: Vollzeit
  • Stundenanzahl: 38,50 Stunden
  • Dienstverhältniss: Angestellte/r
  • Führerschein: von Vorteil
  • Arbeitsort: Kalsdorf
  • Arbeitserfahrung: von Vorteil
  • Reisebereitschaft: von Vorteil
  • Einsatzbeginn: ab sofort
  • Stellenbeschreibung: • Run the day-to-day after sales processes and act as the central link between customers, internal departments and international sites • Take in, coordinate and follow up on customer requirements; keep customer portals and communication up to date and on time • Handle customer complaints and agree on actions with Quality and the relevant departments • Make sure quality topics in after sales and in the prototype area are handled properly • Track after sales KPIs and prepare reports and evaluations • Use AI tools to work faster, prepare information, analyse data and document results
  • Anforderungsprofil: • Completed commercial or technical training (e.g. business or technical college, or equivalent) • Several years of experience in the automotive industry, ideally in after sales, customer service or technical service • Solid SAP knowledge, good MS Office skills • Experience with KPI evaluations and reporting • Knowledge of complaint management, customer support and quality management • Familiarity with structured problem-solving methods such as 8D, 5 Whys or Ishikawa is a plus • Language skills: fluent German and English, in speaking and writing, including technical topics • Structured and independent way of working, strong communication skills, comfortable working in international teams
  • Entlohnung: The minimum salary is € 54.600,-- gross/Year (full-time); depending on the education or professional experience, there is a possibility of overpayment.
  • Ihre Bewerbung: Please apply by e-mail (Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein.) or send us your complete application documents by post. We look forward to a personal conversation with you in our office at Kärntnerstraße 391/ 1. Stock, Personalservice Plus GmbH.
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